Privacy Policy

Privacy Notice
 Welcome to the Sun Sea Antilles website! Confidentiality is essential for us. We are committed to being transparent about our privacy practices, including how we handle your personal information. This privacy notice, and the documents to which it refers, describes the personal information that we collect or receive on or through:

  • the website sunseaantilles.com (the “Site”) and all other written or oral communications that we interact with you, such as email or telephone, collectively (the “Services”);
  • how we use this information and the measures we take to protect that information.

We need to use your personal information to operate our business and provide the Services to you. Please read this privacy notice carefully before using the Services. By using the Services, you agree to the privacy practices described in this notice. If you do not want us to collect or use your information in the ways described in this notice, you should not use the Services.

1. WHO ARE WE?

We are Sun Sea Antilles: SIRET 80358898700039. We operate the Services and are the data controller responsible for your personal information. You can contact us as indicated in section 11.

2. THE INFORMATION WE COLLECT

When you use the Services, we collect or receive your personal information as follows: Registration, account setup, use of the Service: To enable us to provide you Services, you may need to provide us with certain personal information. Depending on the Services you use, you may need to provide us with a valid email address along with your name, mailing address, billing address, phone number, and payment information. You can review, modify and, in certain circumstances, delete this information through your account settings. Automatic Information: We automatically receive and store information from your browser or mobile device when you use the Services, such as your IP address or unique identifier, cookies, and data on the pages you visit, in order to be able to operate and provide the Services. This information is stored in log files and collected automatically. We may combine this information with other information that we, or the people we work with, collect about you. This information is used to prevent fraud and to maintain the security of the Services, to analyze and understand how the Services work, as well as to provide you with advertising and a more personalized experience. We may also automatically collect device-specific information when you use the Services. This information may include information such as computer hardware model, operating system information, browser information, IP address, and device identifiers. For more information on cookies and similar technologies, see section 7. Location information: We may collect information about your location from the information you provide in your profile or from from your IP address. With your consent, we may also determine your location using other information provided by your device, such as GPS information or information about nearby wireless networks or mobile network antennas. We may use and store this information to develop features and to improve and personalize the Services. For example, for internal analysis and performance monitoring, to locate content and (using inaccurate location information) for marketing purposes. Certain non-precise location services, such as security and location policies based on your IP address or profile, are essential to the proper functioning of the Services.

Statistics: We use data analysis to ensure the functionality and improvement of the Services

3. MINORS

Protecting the privacy of children is particularly important to us. The Services are not intended for children and we do not knowingly collect personal information from children. If you are under 18, please do not use the Services. If we learn that we have collected or received personal information from anyone under the age of 18, we will delete that information. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us as described in section 11.

4. HOW WE USE YOUR INFORMATION

4.1 LEGAL BASIS FOR PROCESSING
When you use the Services, we collect, use, share and process your personal information as described in this notice. Whenever we process your personal information, we do so on one of the following legal bases:

  • they are necessary to perform our contract with you;
  • you have given your consent to do this;
  • this is necessary for our legitimate interests or those of a third party;
  • they are necessary to comply with a legal obligation or in connection with legal action;
  • this is necessary in the public interest;
  • or it is necessary to protect someone’s life.

4.2 USE OF INFORMATION
Provision and improvement of the Services: We use your information to provide and improve the Services and our products, for billing and payments, for identification and authentication, for targeted marketing, for general research and aggregate reporting, and to contact you as described in Section 5. We may learn more about the products and services that interest you from your browsing and shopping behavior, both inside and outside the Services, and suggest potential purchases accordingly. We have a legitimate interest in personalizing the Services to help you discover the products and services that interest you. We may use and share your information to enable us to pursue our legitimate interests to understand how the Services are used, and to explore ways to improve the Services and to develop and grow our business.

Service Providers: We work with third party service providers (“partners”), such as payment processors, couriers, and analytics and security providers , in order to help us operate, provide and market the Services. These service providers have only limited access to your personal information, may use your information only for the purpose of performing their specific tasks on our behalf, and are required not to disclose or use your information to all other purposes. Our engagement as service providers is often necessary to enable us to provide the Services to you, particularly when the service providers perform important functions such as payment processing and shipping. In other cases, these service providers are not necessary for us to provide the Services, but help us to improve them, for example, by helping us to conduct market research. In such cases, we have a legitimate interest in working with service providers to improve the Services.

Legal and security obligations: We may retain your personal information or disclose it to a third party in the following limited circumstances:

  • in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements;
  • to protect, establish or exercise our legal rights or defend against legal claims, including to collect a debt;
  • to comply with a subpoena, court order, legal process or other legal requirement or where we believe in good faith that such processing is reasonably necessary in order to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent or take action regarding illegal activities, suspicions of fraud, threats to our property.

4.3 In these cases, our use of your information may be necessary for the purposes of our legitimate interest or that of a third party to ensure the security of our Services, prevent any harm or crime, assert or defend legal rights or prevent any damages. Such use may also be necessary in order to comply with a legal obligation, a court order, or to exercise or defend legal claims. In rare cases, it may also be necessary in the public interest or to prevent injury or loss of life. If we receive a legal request for information under any of the limited circumstances described in this paragraph, we may disclose your personal information.

Aggregated Information: We may share demographic information with third parties for a variety of purposes, including to comply with our reporting obligations, for business or marketing reasons, or to help others understand the Services and our business. This demographic information will be aggregated and de-identified, so that your personal information is not revealed.

Corporate Transactions: We may enter into transactions such as the sale, merger, liquidation, receivership or transfer of all or a significant part of our business or assets. Such transactions may be necessary and in our legitimate interest, including our interest in making decisions that allow our business to grow over the long term. As part of such transactions, user information may be transferred. If we intend to transfer information about you, we will notify you as described in section 11 and, to the extent required by applicable law, you will be given the opportunity to opt out before the information about you is are subject to different privacy practices.

5. MESSAGES FROM OUR PART

We may need to contact you from time to time. You agree that we may send you emails or messages related to the Service. Examples of messages related to the Service: confirmation of e-mail address or welcome e-mail when registering an account, order confirmation, information on the availability of the service, information on changes made to functions or key features of the Service and correspondence with our support team. We may also contact you by telephone for transaction purposes or to provide assistance.
If you have consented, we may also send you email or marketing messages. You can unsubscribe from marketing messages at any time through the unsubscribe link included in the messages or through your account settings.

6. YOUR RIGHTS AND CHOICES

You can view, update, correct or delete certain personal information that we collect or receive about you through your account settings or by contacting us as described in section 11.
You may also have certain legal rights in relation to your personal information. Upon request, we will provide you with information on the processing of your personal information. In certain circumstances, you may have the right to receive a copy of your information in an easily accessible format, and to request the deletion of your information other than information that we are required to keep. In some cases, you may also have the right to restrict or limit the ways in which we use your personal information. If, as explained in section 4.2, we are processing your information in accordance with our legitimate interests or in the public interest, you can object to this processing in certain circumstances; in such cases, we will stop processing your information unless we have compelling legitimate grounds to continue processing or when necessary for legal reasons.
When you have given your consent to the processing of your information, you have the right to withdraw your consent at any time. If you no longer wish to receive marketing messages, you can unsubscribe as described in section 5.
If you no longer wish to use the Services or receive service-related messages, you can close your account at any time. Please be aware that this deletion is permanent and your account cannot be restored.

7. ABOUT COOKIES AND SIMILAR TECHNOLOGIES

Cookies and other similar technologies (collectively, “Cookie Technologies”) are used by us. Cookie Technologies perform a number of functions, including making the Services work and helping us understand how you use the Services.

7.1. Types of Cookies Technologies: 

These are small data files sent from a server to your browser. They are stored in your browser cache and allow a website or third party to recognize your browser. There are three main types of cookies: Session cookies are specific to a particular visit and carry information when you view different pages so that you do not have to re-enter the information each time you change pages or try to pay. Session cookies expire and delete themselves automatically within a short period of time, for example, after leaving the Site or when you close your browser.

Persistent cookies remember certain information about your preferences for viewing the Site, and allow us to recognize you each time you return. Persistent cookies are stored in your browser cache or on your mobile device until you choose to delete them or they expire and delete themselves.

Cookies allow the Services to work and allow us to personalize your experience. You can configure your browser settings to reflect your preference to accept or decline cookies, including how to manage third-party cookies. For more information, see section 7.3.

Local storage objects: These are data sets, sometimes referred to as flash cookies, which may be stored on your browser. They can be used to manage your preferences, usage history, or application status or settings.

Web Beacons: These are tiny graphics, sometimes referred to as “transparent GIFs” or “web pixels”, with a unique identifier that are used to understand your browsing activity . Web beacons are made invisible on web pages when you open a page.

Social Widgets: These are buttons or icons provided by third party social media providers that allow you to interact with social media services when viewing a web page or mobile app screen. These widgets may collect browsing data, which may be received by the third party that provided the widget, and are controlled by the third parties.

We use Cookie Technologies to recognize you on the Site, to make the Site work for you, and to personalize your experience and use of the Services. More specifically, we use Cookie Technologies to:
Security and Authentication : Certain Cookie Technologies are essential to ensure the proper functioning of the Services, such as authentication and maintaining security , the safety and integrity of the Services. Without these Cookie Technologies, we cannot provide the Services to you.
Account and User Preferences : Certain Cookie Technologies are used to remember your account and preferences over time. For example, to automatically log you in when you return to the Site, to keep your choices about the features of the Site and to personalize the content based on your use of the Services.
Social Networks : Certain Cookie Technologies help you interact with social networks when using the Services, such as sharing content with the network. Social media may also work with us for analytical or marketing purposes, as discussed below. You should be able to manage your privacy preferences on these social networks and their tools and widgets through your account on the network.
Performance and statistical analysis : Certain Cookie Technologies provide performance data on the operation of the Services in order to enable them to be improved. We use these Cookie Technologies to collect information about your use of the Site, such as the pages visited or any errors you may encounter. These Cookie Technologies do not collect personal information, or aggregate the information in such a way that it is anonymized. The Site also uses Google Analytics to help you understand how the Services are used. For some of the marketing services listed below, such as retargeting, data from Google Analytics may be combined with data we hold and with third-party cookies. For more information on how to opt out of Google Analytics advertising features, see section 7.3.

Attribution Tracking : Identifies the ad or marketing source that brought you to the Site, or determines which source led to actions such as a visit or a purchase.

7.2. LEGAL BASES FOR PROCESSING
We use certain Cookie Technologies to ensure the proper functioning of the Site. We do this on the basis of contractual necessity based on the agreement between us for the purpose of performing the Services you have requested. By using the Services after being informed of our use of Cookie Technologies in the manner described in this notice and, if applicable, by notice and unequivocal acknowledgment of your consent, you agree to such use.

7.3. Management of Cookie Technologies
You have the ability to control the use of certain Cookie Technologies:

Marketing preferences : You can manage your marketing preferences as described in section 5.

Browser settings: You can change your browser settings to reflect your preferences regarding Cookie Technologies. Each browser differs, but these settings are usually found under an “options” or “preferences” menu. Please note that if you reject or block all Cookie Technologies in your browser settings, you will not be able to use all or part of the Services, as some Cookie Technologies are essential for the Services to function properly.

Third Party Networks : If you do not want Cookie Technologies to be used to serve ads based on your interests, you can opt out of receiving ads by areas of interest by going to Your online choices. Please note that you will continue to receive generic announcements.

Google Analytics : You can opt out of Google Analytics Advertising Features through Google Ads Settings. Google also provides a Google Analytics browser opt-out add-on.

8. RETENTION OF YOUR INFORMATION

We will retain your personal information only as long as your account is active, as necessary to provide the Services to you, or as otherwise necessary for the purposes described in this policy. If you no longer want us to use your information to provide you with the Services, you can close your account at any time.

9. INFORMATION SECURITY

The security of your personal information is very important to us. We follow generally accepted standards to protect the information we collect and receive, both during transmission and after receipt. We maintain appropriate administrative, technical and physical safeguards to protect your information against accidental or unlawful destruction, accidental loss, unauthorized modification, unauthorized disclosure or access, misuse and any other unlawful form. treatment. This includes, for example, firewalls, encryption, password protection, and other access and authentication controls. However, no method of transmission or storage is completely secure. Although we strive to protect your personal information, we cannot guarantee its absolute security. Your account information is password protected. It is important to protect yourself against unauthorized access to your account and information by choosing your password carefully and securing your password and your computer, for example by logging out after using the Services. If you believe that the security of your personal information has been compromised, please contact us as described in section 11. If we become aware that your information has been compromised, we will notify you in accordance with applicable law.

10. CHANGES TO THIS NOTICE

We may change or update this notice from time to time. If we think the changes are material, we will notify you by posting the changes on or through the Services, sending you an email or message about the changes. We encourage you to check back regularly and check for updates.

11. HOW TO CONTACT US

If you have any questions or comments about this notice, your personal information, or your choices and rights, please contact us:
– by writing to the address in section 1;
– by sending an email to contact@sunseaantilles.com or by calling us at 0690 05 95 00